On the initiative of Mathieu Michel, State Secretary for Digitalisation, Belgium is taking a decisive step towards the digital era with the launch of MyGov.be. This platform represents a considerable advance in simplifying and digitalising the Belgian administration, giving citizens easier and more efficient access to public services.
A few weeks after the publication, on 30 April last, of the European eIDAS 2.0 regulation, Belgium is thus among the first EU Member States to provide its citizens with a free European Digital Identity Wallet.
What is MyGov.be?
The Belgian digital identity wallet, called MyGov.be, is an app that gives citizens access to a genuine electronic wallet in which they can find all administrative documents online.
With MyGov.be, we provide citizens with an evolving digital wallet designed to be a universal, accessible, simple, secure and privacy-friendly administrative tool. MyGov.be is an app that allows you, under your own control and of your own choosing, to:
- Have on your smartphone:
- Your identity data
- Your eBox
- Your certificates and official documents such as your birth certificate extract, marriage certificate extract, Covid vaccination certificates, the ISI+ card
- Carry out your administrative procedures from your smartphone
- Sign electronically (this feature will be available in a later version)
The use of MyGov.be will be offered to all administrations in the country to help them simplify citizens' administrative procedures. The app will not be mandatory and each citizen can choose whether or not to use it. Those who choose to do so simply need to download it from the usual platforms and activate it using Itsme® or their identity card.
Why is this version 1.0?
Just like the eBox, the digital wallet evolves regularly, with new versions of existing features or new services offered by administrations joining the digital wallet. The MyGov.be app will be continuously updated. This first version, version 1.0, is thus a first step towards a single app for interaction between the administration and all Belgians.
In later versions, you will find in MyGov.be:
| 2024 | 2025 | 2026 | |
| Identity documents | Digital eID
Digital driving licence | ||
| Documents | · Family
· Health · Civil status records · My Benefits | · Finance - Pension, Student
· Health (other vaccination certificates - Vaccinet)
| · Other documents
· Digital travel credential · European Health Insurance Card · European Disability Card |
| Functions | Authentication | · Digital signature
· Sharing of documents and attributes · Cross-border exchanges | Data exchange |
What about security?
Security and privacy protection are at the heart of the app's design objectives. The app is activated using eID or Itsme®.
What are the European prospects?
A few weeks after the publication, on 30 April last, of the European eIDAS 2.0 regulation, Belgium is thus among the first EU Member States to provide its citizens with a free European Digital Identity Wallet. This is a major achievement occurring during the Belgian Presidency of the Council of the EU.
“The Belgian institutional model is complex. With MyGov.be, administrations are finally available to any citizen who wants them, anywhere and at any time.
Simple, evolving and secure: this app represents a new, more fluid and intuitive way of communicating between citizens and state services. I am certain that many administrations will soon offer features that will add to the 7 already available, for the benefit of all Belgians.”
State Secretary for Digitalisation, responsible for Administrative Simplification and Privacy Protection.
Points to note for this version 1.0
- Not all documents yet have legal value.
- The documents will evolve in the future
- It is possible that not all documents will be available to you
- Not all documents are available in all languages
- The speed of the app depends on multiple factors such as the response time of authentic sources, security, your device, the internet connection, etc.
- Not all OS versions are supported
Download the app
Go to your smartphone's app store and search for MyGov.be. Then download the app.
Once the app is downloaded, you will need to activate it by authenticating. You can authenticate either with your eID (by going to the activation website www.mygov.be) or with itsme® (directly within the app). Follow the detailed procedure in the app.
We hope you will be able to use the app without any specific assistance. If this is not the case, you will find support in the following ways:
- You can find information in the FAQ available on the site be/help-center
- For any issues, please contact us via the form at www.mygov.be/contact